Robert Sutton on "The business of being a boss"

Defintely worth a listen - Robert Sutton is an insightful observer and commentator on organisational issues, and is the author of the A.R.S.E (Asshole Rating Self-Exam) test.

 

His observations on the significant and disproportionate negative impact of "jerk" behaviour on organisational performance have direct relevance for the APS and public sector organisations generally.

 

ABC RN Background Briefing http://www.abc.net.au/rn/backgroundbriefing/stories/2011/3082699.htm

 

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