"We must engage leaders, employees and customers / stakeholders together in the conversation around how our organisations must change and grow. But this needs to be a conversation that captures and builds on "the best" experiences all three…"
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Warrick Whatman commented on Nathanael Boehm's blog post 'Putting management in the trenches'"I agree Nat. Too often I have seen management jump at a single "complaint" and introduce a policy/ procedure to deal with a particular issue when its clear that the majority agree with how things are working. Of course suggestions for…"
Nathanael Boehm posted a blog postPutting management in the trenches
Originally posted at purecaffeine.com. From the publication Journey to the Interface:Make it a requirement that all civil servants at all grades visit the frontline at least once every six months; senior civil servants should be required to resolve at least ten customer complaints every year.I’m not sure about…See More
Nathanael Boehm commented on steve davies's blog post 'Are you a Gov 2.0 activist?'"I think my agency is open-minded enough to permit me to do what I think needs to be done to evangelise Gov 2.0 around the organisation."
Nathanael Boehm commented on steve davies's blog post 'Invitation to APS public servants : Beyond Twitter'"How does this differ from Yammer? I'll have a look anyway - sending you an email."
Nathanael Boehm commented on steve davies's blog post 'Terry Moran speech to CPSU Governing Council 19 March 2010'Nathanael Boehm commented on steve davies's blog post 'Christmas Reading - Engage: Getting on with Government 2.0 Report of the Government 2.0 Taskforce'"Steve, how does the final report differ from the draft ... just for those of us who won't get time to read the final report for a little while. Thanks."
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Nathanael Boehm's Blog
Putting management in the trenches
Originally posted at purecaffeine.com.
From the publication Journey to the Interface:
ContinueMake it a requirement that all civil servants at all grades visit the frontline at least once every six months; senior civil servants should be required to resolve at least ten…
Posted on December 17, 2010 at 3:27pm — 2 Comments
Comment Wall (1 comment)
- At 1:35pm on November 30, 2009,
K J Flanigan said… - Nathanael
Welcome to the loop!
Cheers
Kylie
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